Privacy Policy
Overview
This Privacy Policy explains how Keyframe Click Academy ("we", "us") handles your information when you use our website and services related to the course on creating and selling game assets. It covers what we collect, how we use and share data, your rights, and how to contact us. By using keyframe.click and associated pages, you agree to this policy.
For the purposes of applicable data protection laws, Keyframe Click Academy is the data controller for personal data processed via this site unless specified otherwise in a particular context.
Data We Collect
- Account details: name, email, password (hashed)
- Course interactions: progress, notes, quiz results
- Technical data: IP, browser, device, cookies
- Usage and diagnostics: pages viewed, time on page, referral URLs, clickstream
- Communications: support requests, feedback, survey responses
- Purchase metadata: order IDs, timestamps, subscription status (payment card data is processed by our payment partners and not stored by us)
- User content: assignments, uploads, comments you choose to provide
We collect data directly from you (e.g., when you create an account or submit a form) and automatically via cookies, logs, and similar technologies for reliability, security, and performance analytics.
How We Use Data
- Provide and improve course content and features
- Support, security, and fraud prevention
- Marketing with consent and easy opt-out
- Personalization: tailoring lessons, recommendations, and reminders
- Analytics: understanding engagement to enhance the curriculum
- Compliance: enforce Terms, meet legal obligations, resolve disputes
- Service announcements: updates about curriculum changes or outages
We may aggregate or de-identify data so it no longer identifies you; such information is used for research and product improvement and is not subject to this policy.
Lawful Bases for Processing
- Contract: to deliver the course, handle enrollments, and provide support
- Legitimate interests: to secure our services, prevent abuse, and improve content in ways that do not override your rights
- Consent: for optional analytics and marketing where required; you may withdraw consent at any time
- Legal obligation: to comply with applicable laws, tax, and accounting rules
Sharing and Disclosure
We do not sell your personal data. We share limited data with:
- Service providers (processors) that operate infrastructure, analytics, email delivery, customer support, and payment processing under binding contracts
- Security and anti-fraud partners to protect accounts and our platform
- Authorities when required by law or to protect rights, safety, and property
- Successors in a business transaction, where permitted and subject to safeguards
International Transfers
Your information may be processed in countries different from your residence. Where required, we rely on Standard Contractual Clauses or comparable safeguards to ensure an adequate level of protection.
Retention
We keep personal data only as long as necessary for the purposes described above:
- Account data: retained while your account is active and for a reasonable period thereafter for backup, audit, and legal purposes
- Course activity: retained to preserve learning records and enable certificates unless you request deletion
- Payment and transaction metadata: retained per tax and accounting requirements
- Support communications: retained to improve service and maintain records
Security
We employ administrative, technical, and physical safeguards designed to protect personal data, including encryption in transit (TLS), access controls, and regular monitoring. No system is completely secure; please use a strong, unique password and keep your credentials confidential.
Children’s Privacy
Our services are not directed to children under the age of 13 (or 16 where applicable). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us to request deletion.
Cookies
We use essential and analytics cookies. You can manage preferences via the cookie consent modal at the bottom of the site.
Types of cookies we may set:
- Essential: required for login, security, and core functionality
- Preferences: remember settings such as theme and playback speed
- Analytics: measure performance and improve lessons and navigation
You can also control cookies via your browser settings. Disabling certain cookies may impact site functionality.
Your Rights
You may access, correct, or delete your personal data and object to processing, subject to legal limitations.
- Access: receive a copy of the personal data we hold about you
- Rectification: correct inaccurate or incomplete information
- Erasure: request deletion where we have no overriding legal basis to retain it
- Restriction: limit certain processing in specific circumstances
- Portability: obtain your data in a structured, commonly used format
- Objection: object to processing based on legitimate interests or direct marketing
- Consent withdrawal: where processing relies on consent
To exercise these rights, contact us using the details below. We may need to verify your identity. If you are unsatisfied, you may lodge a complaint with your local supervisory authority.
Do Not Track and Global Privacy Control
Where technically feasible and legally required, we endeavor to honor browser-based Global Privacy Control (GPC) signals for opt-out preferences related to cookies used for marketing.
Third-Party Services
Our site may reference third-party services (e.g., payment processors, analytics). Their processing is governed by their own privacy policies. We recommend reviewing those policies for details about their practices.
Contact
Questions or requests regarding this policy or your data? Email [email protected] or call +1 (415) 623-9481.
Keyframe Click Academy, San Francisco, CA, USA
Updates
We may update this policy. The latest version date appears below.
Last updated: 2025-01-01